Shipping and Returns

Information for the calculation of the delivery time.

If the article is marked as immediately available, the delivery time is the duration indicated on the product in our webshop. This applies to deliveries to Germany. Delivery times for other countries and information on the calculation of the delivery date can be found below.

When paying by bank transfer - prepayment apply the delivery times from the receipt. This will be confirmed by e-mail. From the transfer from your account generally takes 2 business days (usual Bank maturity) until the money is in our account and the dispatch of the goods shall be released. This period should be considered in addition at the time of delivery.

 

Delivery in Germany
Minimum order value € 10,00.
The delivery time is displayed on the product
Inside Germany free shipping from a goods value of 49,00 €
For COD shipments shipping costs  increase to € 3.60 delivery fee, and aswell as the collection costs which the postman charges directly from the recipient.
Article from shipping group Shipping incl. insurance
0 - 0,2 kg
€ 5,90
0,21 - 31 kg
€ 7,50

View picture in original size Delivery within European Union:
Minimum order value € 10,00.
Specified delivery time + 1 to 5 business days
Article from shipping group Shipping incl. insurance
0 - 0,3 kg
6,90 €
0,31 - 1,00 kg
9,90 €
1,01 - 2,00 kg
12,90 €
2,01 - 5,00 kg
14,90 €
5,01 - 10,00 kg
16,90 €
10,01 - 20,00 kg
19,90 €
20,01 - 30,00 kg 24,90 €
30,01 - 45,00 kg
29,90 €
45,01 - 60,00 kg
39,90 €
60,01 - 75,00 kg 49,90 €
75,01 - 90,00 kg 59,90 €
90,01 - 105,00 kg 69,90 €
105,01 - 120,00 kg 79,90 €
120,01 - 135,00 kg 89,90 €
135,01 - 150,00 kg 99,90 €
150,01 - 165,00 kg 109,90 €
165,01 - 180,00 kg 119,90 €
  Delivery in Europe outside EU (non EU):
Minimum order value only seeds € 10,00, plants and other goods € 35,00
Specified delivery time + 1 to 5 business days 
Article from shipping group Shipping incl. insurance
Phytosanitary Certificate *

Specified delivery time
+ 5 to 10 business days

0 - 0,3 kg
6,90 € 25,00 €
0,31 - 1,00 kg
9,90 € 25,00 €
1,01 - 5,00 kg
12,50 € 25,00 €
5,01 - 10,00 kg
21,50 € 25,00 €
10,01 - 15,00 kg
29,00 € 25,00 €
15,01 - 20,00 kg
36,50 € 25,00 €
20,01 - 25,00 kg
44,00 € 25,00 €
25,01 - 30,00 kg
51,50 € 25,00 €
30,01 - 40,00 kg 73,00 € 2 parcels = 2 x 25,00 €
40,01 - 50,00 kg 88,00 € 2 parcels = 2 x 25,00 €
50,01 - 60,00 kg 103,00 € 2 parcels = 2 x 25,00 €
60,01 - 70,00 kg 118,00 € 3 parcels = 3 x 25,00 €
70,01 - 80,00 kg 133,00 € 3 parcels = 3 x 25,00 €
80,01 - 90,00 kg 148,00 € 3 parcels = 3 x 25,00 €
90,01 - 100,00 kg 163,00 € 4 parcels = 4 x 25,00 €
100,01 - 110,00 kg 178,00 € 4 parcels = 4 x 25,00 €
110,01 - 120,00 kg 193,00 € 4 parcels = 4 x 25,00 €

Delivery to Switzerland
Minimum order value only seeds € 10,00, plants and other goods € 35,00
Specified delivery time + 1 to 5 business days 
Article from shipping group Shipping incl. insurance CITES document **
The certificate may be Replacement document

Specified delivery time + 6 to 10 business days
 
0 - 0,3 kg
6,90 € 25,00 €
0,31 - 1,00 kg
9,90 € 25,00 €
1,01 - 2,00 kg
12,50 € 25,00 €
2,01 - 5,00 kg
14,90 € 25,00 €
5,01 - 10,00 kg
16,90 € 25,00 €
10,01 - 20,00 kg
19,90 € 25,00 €
20,01 - 30,00 kg
24,90 € 25,00 €
30,01 - 45,00 kg
29,40 € 2 parcels = 2 x 25,00 €
45,01 - 60,00 kg
39,40 € 2 parcels = 2 x 25,00 €
60,01 - 75,00 kg
49,40 € 3 parcels = 3 x 25,00 €
75,01 - 90,00 kg
59,40 € 3 parcels = 3 x 25,00 €
90,01 - 105,00 kg 69,40 € 4 parcels = 4 x 25,00 €
105,01 - 120,00 kg 79,40 € 4 parcels = 4 x 25,00 €
  Delivery to Äypten, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Syria, Tunisia, Turkey

Minimum order value only seeds € 10,00, plants and other goods € 35,00

Specified delivery time + 3 to 15 business days
Article from shipping group Shipping incl. insurance Phytosanitary certificate *

Specified delivery time + 7 to 20 business days
0 - 0,30 kg € 6.90 € 25.00
0,31 - 1,00 kg € 12.50 € 25.00
1,01 - 2,00 kg € 19.50 € 25.00
2,01 - 5,00 kg € 25.00 € 25.00
5,01 - 10,00 kg € 35.00 € 25.00
10,01 - 15,00 kg € 45.00 € 25.00
15,01 - 20,00 kg € 55.00 € 25.00
20,01 - 25,00 kg € 65.00 € 25.00
25,01 - 30,00 kg € 75,00 € 25.00

 

 

Shipping to Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iran, Iraq, Japan, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives , Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, United States, Uzbekistan, Ver.Arab .Emirat, Vietnam

Minimum order value only seeds € 10,00, plants and other goods € 35,00

Specified delivery time + 7 to 30 business days

Article from shipping group Shipping incl. insurance Phytosanitary certificate *

Specified delivery time + 10 to 40 business days
0 - 0,3 kg
6,95 € € 25.00
0,31 - 1,00 kg
14,00 € € 25.00
1,01 - 2,00 kg 24,00 € € 25.00
2,01 - 5,00 kg
34,00 € € 25.00
5,01 - 10,00 kg 44,00 € € 25.00
10,01 - 15,00 kg
59,00 € € 25.00
15,01 - 20,00 kg
69,00 € € 25.00
20,01 - 25,00 kg
84,00 € € 25.00
25,01 - 30,00 kg
99,00 € € 25.00

 

 

Shipping to Angola, Antigua, Barbuda, Äuatorialguine, Argentina, Ähiopien, Australia, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Chile, Costa Rica, Democratic Republic of the Congo, Dominica, Dominican Republic, Djibouti , Ecuador, Ivory coast, El Salvador, Eritrea, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Congo , Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mozambique, Namibia, Nauru, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Rwanda, Solomon Islands, Zambia , Samoa, Senegal, Seychelles, Sierra Leone, Somalia, St. Chr., Nevis, St. Lucia, Principe S.Tome, St. Vincent, South Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad Tobago, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Central African Republic

Minimum order value only seeds € 10,00, plants and other goods € 35,00

Specified delivery time + 7 to 40 business days

Article from shipping group Shipping incl. insurance Phytosanitary certificate *

Specified delivery time + 10 to 50 business days
0 - 0,30 kg 6,95 € € 25.00
0,31 - 1,00 kg 14,00 € € 25.00
1,01 - 2,00 kg 24,00 € € 25.00
2,01 - 5,00 kg
39,00 € € 25.00
5,01 - 10,00 kg
54,00 € € 25.00
10,01 - 15,00 kg
69,00 € € 25.00
15,01 - 20,00 kg 84,00 € € 25.00
20,01 - 25,00 kg
99,00 € € 25.00
25,01 - 30,00 kg
119,00 € € 25.00

 

* Plants and also in some countries seeds shipment require a phytosanitary certificate. The German phytosanitary certificate is certified with the corresponding addition as a CITES document for artificially propagated species of Appendix II of the Washington Convention on International Trade in Endangered Species of Wild Fauna and Flora, i.e. all cacti and most other succulents.

Plants with the addition CITES not outside EU will only be shipped outside the EU in exceptional cases. These species require a special CITES document (€ 95.00) and some countries also require an import permit, which you must apply for with a copy of our export permit. Please ask your authorities if you need a CITES import document and let us know immediately.

 

Returns

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the period of fourteen days. They bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.

 

In connection with the sale of batteries and rechargeable batteries, we want to point out the following under battery legislation

As a consumer you can return batteries from the product range and in the outlet of each dealer free of charge or return it to the shipping address of each dealer. You can use the batteries and rechargeable batteries to a municipal collection center or on site (wherever batteries are sold).

In addition, you are legally obliged to return batteries.

  Batteries and accumulators that contain hazardous substances, the legal limits according to § 17 para. Exceed 3 BattG are marked with the symbol of a crossed-out trash and the chemical symbol of the pollutant (eg, "Cd" for cadmium, "Pb" for lead, " in Hg "for mercury).

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