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A consumer is any natural person who enters into a transaction for purposes which can be attributed mostly neither commercial nor its independent vocational activity.


You have the right to withdraw within fourteen days without giving a reason this contract. The withdrawal period is fourteen days from the date, your or a named third person who is not the carrier receive the goods. In order to exercise your right, you must inform us

Uhlig Kakteen GbR
Hegnacher Str. 31
71394 Kernen

Phone: +49 7151 41891
Fax number: +49 7151 46728
E-mail address: [email protected]

of your decision to revoke this contract by means of a clear statement (for example, a letter, fax or e-mail).You can use the enclosed sample revocation form, but this is not required. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.

Download withdrawal form

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (With the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in no case you will be charged fees for this repayment. We may withhold reimbursement until we have receive the returning goods back, or until you have demonstrated that you have given order too return the goods, whichever is the earlier.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the period of fourteen days. You bear the direct cost of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.


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